The corona crisis is harsh and deeply serious in many ways. Among other things, it puts great pressure on the insurance industry, which may find it difficult to visit customers physically in connection with claims. It is therefore necessary to take new, virtual paths.

Physical inspections are expensive and the associated work processes are time consuming. Hyland’s newly developed technology “OnBase OnSite” in combination with efficient document management makes physical inspections redundant in most cases. At the same time, it improves the customer experience through shorter response times and direct dialogue.

OnBase OnSite by Hyland is a virtual tool that helps insurance companies inspect damage without physically visiting customers.
In other words, OnBase OnSite is a platform where insurance companies can remotely, asynchronously document, inspect and review claims.
Our mobile solutions support a range of workflows from collaboration with the customer, to self-service and physical inspection on site.

Give your customers the best possible user experience right from the first contact, by giving appraisers, partners or the customer themselves the opportunity to work directly with claims handlers in the insurance companies in real time. They can among other, record live video, make oral description or take photos of the injury.

Alternatively, customers can also upload photos, videos, and other documents related to the damage, to the OnSite web portal which provides claims handlers with instant access to the information.

OnBase OnSite benefits:

• Reduce inspection costs
  Save up to DKK 2,700 per inspection
• Increase appraisal efficiency
  Increase inspection capacity by up to 50%
• Reduce damage costs and treatment time
  Inspections can be reduced to 2-3 days using real-time video footage.

There is a lot of money in having control of the details of a contract and in a busy day it can be difficult.

Who is in control of when a contract;

• Expires
• Must be renegotiated
• Can be price regulated
• Can be terminated

At Nobly, we experience that our customers see great potential in digitalizing and automating everything around a contract.
Contracts can, and are a resource-intensive task, and therefore it is all about reducing risk and improving the work process.

With OnBase, Nobly can automate everything around a contract and provide a 360° overview of the entire process:

Once the contract is signed, OnBase monitors expiration, renegotiation, price adjustment as well as termination and other milestones contained in the contract. This ensures that important deadlines are not exceeded or forgotten.

Do you also see potential in automating your contracts, or do you want to get a deeper insight into what Nobly and OnBase can create of value to the business, then we are happy to talk.

Your employees are your company’s most important asset. Having a full – and secure – overview of personal information and employment conditions should therefore also have the highest priority. OnBase by Hyland is one of the market’s strongest platforms for efficient HR-work and at Nobly we help you get started.

Many companies experience having to retrieve employee information, employment contacts, course certificates, etc. in many different systems. It is a waste of valuable time and is often also a source of a GDPR security breach when personal data is exchanged via e-mail or regular mail.

High security has been part of the design of the OnBase platform from the very beginning. The platform is therefore also a strong and flexible tool in the modern HR-department, where work must be done across systems and departments.

A tailor-made and automated HR-universe
With OnBase as a HR-platform, you can tailor your own employee universe “My HR” from scratch, or you can use OnBase to support and improve communication and work processes between your existing and independent HR-systems. The system ensures that data and data-access are always managed correctly, and that sensitive personal data is deleted automatically and in a timely manner in accordance with applicable rules in the event of terminations. When hiring and changing contracts, Digital Signatur ensures a fast and smooth approval procedure. All features release a lot of resources in the work-day.

OnBase is a unique platform for:

• Secure handling of the data that the company needs in connection with the terms of employment.
• Optimization of work processes, including preparation of employment contracts.
• Automation of processes, including approval of employment contracts with several stakeholders involved.
• Logging of all activity so it is easy to assess who has seen what and when.
• To provide auditors with access to relevant and necessary information about employees during audits in the company
• Advanced visual reporting in connection with built-in dashboards.

Example of dashboard:

In short, OnBase gathers all the information in one place, and makes your work-day simpler, safer, and more efficient.

We help you safely achieve your goals
At Nobly, our most important task is to inquire about your business processes and get right into the corners of your business. We can advise you on the best solution only in this way. If you want to hear more about the many possibilities with OnBase, contact Nobly for a non-committal talk. We are always ready to tell you about how you can successfully digitalize your HR-work.

New document management system brings Alka to the forefront of customer experience and data security

In May 2018, the new Personal Data Regulation came into force, with strict requirements for the storage and use of sensitive personal information. For Alka Forsikring, it was an opportunity to look through all business practices and processes to ensure the best possible control over the handling of sensitive personal information. Nobly offered Alka a solution for all documents; A document portal based on OnBase by Hyland. Mit Alka offers the individual customer a secure overview of engagement and case correspondence, and Alka is thus well equipped for the digital race of the future.