Tag: Nobly

04.10.2023

Caseflow – the Future OnBase Layout

In recent years, Nobly has intensified its efforts in case management and workflow processes within the financial sector. The many experiences have been consolidated into a framework for OnBase, which we at Nobly have chosen to call CaseFlow, with the assistance of UX/UI experts and our own development resources.

Last year’s Devoteam report pointed out the necessity for Hyland to address its layout and user interface in OnBase. Hyland has also acknowledged this. It is essentially the only recurring issue that prevents Devoteam from giving OnBase top ratings in all nine categories.

Working on a New User Interface

At Nobly, we are naturally aware of this current issue. Therefore, our top priority is to support the development of a super-modern and inviting user interface. However, a beautiful design and layout alone are not enough. It is also about supporting users as effectively as possible in their case management work.

This support encompasses a wide range of areas. From handling the numerous documentation requirements and compliance regulations to optimizing the workflow, including ensuring the independence of each employee. The potential for efficiency must happen as quickly as possible and with the highest degree of automation. At the same time, the work itself must be supported in a way that allows new employees to take over cases and move them forward in the process without any delay.

Customer Experience Is Key

The demand for mobility is not just about the freedom to choose where work is performed but also the freedom to determine who has the time and opportunity to assist the customer—here and now. Customer experience does not look back, where unproductive wait times and other internal issues are not accepted. It needs to be sharp, timely, and on par with consumers’ experiences from other global technology company platforms’ user-friendliness.

In general, customer experience is a central concept in CaseFlow.

The possibility of unique digitization of workflow processes in CaseFlow contributes to meeting consumers’ expectations of financial institutions’ services. Customers want quick access to information, seamless processing, and co-ownership of the process. Financial institutions compete not only on price but also on the ability to provide a frictionless and personalized experience. Digitalization through CaseFlow makes it faster and easier to meet customers’ requests and expectations. It makes it both faster and easier to meet customers’ inquiries and expectations.

CaseFlow is Set to Revolutionize Processes

With a solid digital foundation, CaseFlow users are well-positioned in the digital transformation of the financial sector. This leads towards a more automated and data-driven future. Artificial intelligence (AI), machine learning, blockchain technology, and more require the presence of a digital landscape. CaseFlow not only delivers on this premise but also pushes development towards more digitalization.

CaseFlow thus unlocks the potential to revolutionize processes such as case handling, risk management, credit assessment, fraud prevention, and more.

Within the next two to three years, Nobly expects to see a deeper integration of AI and automation in daily processes. In the bigger picture, CaseFlow strengthens the digitization of the financial sector in creating a more seamless and user-friendly experience for both institutions and customers. It’s about balancing efficiency with customer orientation and embracing technology as a source of innovation that can propel the sector into the future.

Learn More About CaseFlow

CaseFlow was released at Nobly Talks 2023 and was met with great curiosity. Follow the link below if you want to learn more about CaseFlow and why it could be the solution for you.

Read more about Caseflow here

Read our flyer about Caseflow, which includes, among other things, 8 compelling reasons why Caseflow is right for you.

Read it here

07.02.2023

Nobly is for the third year in a row designated as the strongest ECM/ESDH provider by Devoteam.

For the third year in a row, Nobly and the OnBase platform have been collectively recognized as the strongest ECM/ESDH provider in a report produced by Devoteam.

We are incredibly proud that once again – and for the third year in a row – Nobly has been chosen as the overall strongest provider in the ECM/ESDH solutions in Devoteam’s report. This shows that we continue to deliver high-quality solutions with a focus on our customers’ needs and that our solutions are among the best in the market.

Nobly and OnBase ranked highest by Devoteam

For the third year in a row, Nobly and the OnBase platform have been collectively recognized as the strongest ECM/ESDH provider in a report produced by Devoteam. Devoteam has evaluated 12 of the leading ESDH/ECM solutions on the Danish market, from suppliers with solutions aimed at both private and public organizations.

The results show that Nobly and OnBase achieve an average of 9.6 out of 10 in an overall assessment based on a range of parameters:

Nobly and OnBase are better than average on all parameters.
Nobly and OnBase are better than average on all parameters.

User interface 8.3 out of 10
Security and compliance 10 out of 10
Integration and data exchange 9.5 out of 10
Data structure and metadata 9.8 out of 10
Searching 10 out of 10
Processes and automation 9.6 out of 10
Microsoft Office/365 integration 9.6 out of 10
Reporting and overview 10 out of 10
Collaboration and productivity 9.6 out of 10

See the 2021 results here
Nobly wants to be the preferred choice for ECM/ESDH solutions

At Nobly, we have worked hard to make it easy and efficient for financial institutions to comply with the many new compliance requirements. Nobly has developed a new approach to task and process management, directly integrated into the core technology, which ensures that the standard solutions are deployed more quickly. This is of great benefit to our customers, who benefit from the savings.

The resources and time normally required to comply with these requirements are significantly reduced. At the same time, banks avoid passing on the increased operating costs to their customers, who already face higher interest rates.

Strong integration platform

Devoteam writes, among other things: “The solution is strong as an integration platform, as the APIs have a range of integration components and fixed databases for database integrations that customers can use. The solution also offers low-code development options, which many customers point to as one of the benefits of the solution, as they can configure new processes and document types without involving the supplier.”

Nobly delves deeper into the core processes in the financial sector. This produces positive results, such as satisfied customers, improved integration with other systems, increased security, etc. In addition, Nobly also offers software development outside of the OnBase platform if needed. This is reflected in the analysis results, which we are both proud of and humble about.

Future improvements of OnBase

Nobly’s dedicated efforts to the industry are still in its startup phase, so customers can expect a range of exciting initiatives in 2023, which hopefully will further put pressure on competitors in the Nordics.

OnBase is developed by Hyland, so future features and improvements are dependent on Hyland’s decisions. According to Nobly, some of the improvements on the way concern user experience and integration with collaboration-supporting software such as Zoom, Confluence, and Google Docs.

In addition, the focus on standard solutions that support special needs of Nobly’s customer segments, such as Anti-Money-Laundering, Digital Inspection, and Compliance, including 100% GDPR support and compliance with the highest IT security standards, will increase. There will also be a focus on cloud optimizations and API improvements in the coming years to offer more “off the shelf” integrations.

Nobly wants to be the preferred choice for ECM/ESDH solutions

We are incredibly proud that once again – and for the third year in a row – Nobly has been chosen as the overall strongest provider in the ECM/ESDH solutions in Devoteam’s report. This shows that we continue to deliver high-quality solutions with a focus on our customers’ needs and that our solutions are among the best in the market. We look forward to continuing to deliver innovative solutions and support our customer’s digital transformations.

If you want to read more, you can get Devoteam’s report right here:

Newsletter signup